An Outlet Assistant is a professional who is responsible for performing store-level support functions including customer servicing, processing sales, accepting stock deliveries, scheduling, day-to-day operations, cashiering, loss prevention, keeping the outlet orderly, and back office support.
𝗣𝗼𝘁𝗲𝗻𝘁𝗶𝗮𝗹 𝗰𝗮𝗿𝗲𝗲𝗿 𝗽𝗮𝘁𝗵
- Outlet Manager
- Product Manager
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻 : 8-1-09, Sunny Point Complex, Jalan Batu Uban, 11700 Gelugor, Pulau Pinang (view map)
𝗪𝗼𝗿𝗸𝗱𝗮𝘆𝘀
- off every Mon & Tues
- Wed - Sun : 9.30am - 5.30pm (1hr lunch break, 7hrs/day)
- total : 35hrs/week
𝗪𝗮𝗴𝗲𝘀
- monthly RM2000++
- with EPF, SOCSO, medical claims, & commissions
- lunch included
- salary may adjust after probation / or based on working experiences
𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
- following all company policies and procedures
- working well with other employees and/or event crews to ensure smooth processes
- greeting customers with a friendly and helpful attitude
- ascertain customers’ needs and wants
- keep up-to-date with product information
- accurately describe product features and benefits
- answering questions regarding inventory, sales, and promotions
- recommend and display items that match customer needs
- manage point-of-sale processes
- carefully and accurately ranging up items and neatly packed customer bags
- ensuring high levels of customer satisfaction through excellent sales service
- maintaining outstanding store condition and visual merchandising standards
- assisting workshop facilitators with scheduling and setting
- actively involve in the receiving of new shipments
- be on-site for events and / or expo when necessary
𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀
- with own transportation
- proficiency in English, Malay, and Chinese
- excellent verbal communication skills
- persuading and negotiating skills
- friendly, helpful, confident and engaging personality
- willing to travel and work overtime when necessary
- able to work under minimum supervision
- to be thorough and pay attention to detail
- the ability to work well with others
- basic understanding of sales principles and customer service practices
- patience and the ability to remain calm in stressful situations
𝗔𝗱𝗱𝗲𝗱 𝗮𝗱𝘃𝗮𝗻𝘁𝗮𝗴𝗲𝘀
- proven working experience in retail sales
- track record of over-achieving sales quota
- solid communication and interpersonal skills
- basic administration skills
- basic photography and / or videography skills
- basic multimedia editing skills
To apply, kindly email resume to inquiry@wildmumsinc.com
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